Mavelo (“we”, “us”, “our”) operates the website mavelo.io (the “Site”) and provides design, website/app, branding services (the “Services”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our Services. By using the Site or engaging our Services you accept the practices described in this Policy.

We may collect the following types of information:

• Personal Data: Name, email address, telephone number (for example via contact forms, WhatsApp chat links, booking meetings).
• Usage Data: Information on how you use the Site (pages visited, links clicked, time spent, IP address, browser type).
• Cookies and Tracking Technologies: We may use cookies or similar tracking technologies to enhance the user experience and gather analytics.

We use your information for purposes including:

• to provide, operate and maintain our Site and Services;
• to respond to your enquiries or requests (e.g., via email or WhatsApp);
• to send administrative information (e.g., updates to terms, policy changes);
• to analyse and improve our Services and Site (including monitoring usage trends);
• to enforce our terms, prevent fraud, ensure legal compliance.

We may share your information:

• with our service providers and partners who assist us in running the Site or providing the Services (on a “need-to-know” basis and under confidentiality obligations);
• when required by law or legal process, or in response to a valid governmental request;
• in connection with a merger, sale, transfer or acquisition of assets (you will be notified if your personal information is transferred and becomes subject to a different policy).

We use cookies and tracking technologies to collect usage data and to personalise your experience. You can control cookies through your browser settings. Please note if you disable cookies, some functions of the Site may not work properly.

We implement commercially reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

If you are located outside the UAE (or any other jurisdiction in which we operate), your personal data may be transferred to, stored in, and processed in the UAE or other countries where our service providers operate. By submitting your personal data, you consent to this transfer.

Depending on your jurisdiction you may have rights including: the right to access, correct, update or delete your personal data; the right to object or restrict certain processing; the right to withdraw consent. To exercise these rights, please contact us at the email below.

Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected personal data of a child under 16, please contact us and we will delete the information.

We may update this Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Site after changes indicates your acceptance of the changes.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: hello@mavelo.io

Mavelo (“we”, “us”, “our”) operates the website mavelo.io (the “Site”) and provides design, website/app, branding services (the “Services”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our Services. By using the Site or engaging our Services you accept the practices described in this Policy.

We may collect the following types of information:

• Personal Data: Name, email address, telephone number (for example via contact forms, WhatsApp chat links, booking meetings).
• Usage Data: Information on how you use the Site (pages visited, links clicked, time spent, IP address, browser type).
• Cookies and Tracking Technologies: We may use cookies or similar tracking technologies to enhance the user experience and gather analytics.

We use your information for purposes including:

• to provide, operate and maintain our Site and Services;
• to respond to your enquiries or requests (e.g., via email or WhatsApp);
• to send administrative information (e.g., updates to terms, policy changes);
• to analyse and improve our Services and Site (including monitoring usage trends);
• to enforce our terms, prevent fraud, ensure legal compliance.

We may share your information:

• with our service providers and partners who assist us in running the Site or providing the Services (on a “need-to-know” basis and under confidentiality obligations);
• when required by law or legal process, or in response to a valid governmental request;
• in connection with a merger, sale, transfer or acquisition of assets (you will be notified if your personal information is transferred and becomes subject to a different policy).

We use cookies and tracking technologies to collect usage data and to personalise your experience. You can control cookies through your browser settings. Please note if you disable cookies, some functions of the Site may not work properly.

We implement commercially reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

If you are located outside the UAE (or any other jurisdiction in which we operate), your personal data may be transferred to, stored in, and processed in the UAE or other countries where our service providers operate. By submitting your personal data, you consent to this transfer.

Depending on your jurisdiction you may have rights including: the right to access, correct, update or delete your personal data; the right to object or restrict certain processing; the right to withdraw consent. To exercise these rights, please contact us at the email below.

Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected personal data of a child under 16, please contact us and we will delete the information.

We may update this Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Site after changes indicates your acceptance of the changes.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: hello@mavelo.io